Shipping & Return Policy
Your satisfaction is our number one priority.
When you shop with us on Cuisinart.com, we want you to be completely satisfied. We offer Free Shipping on all Orders over $35 to anywhere within the US. Outdoor grilling products do not ship to Alaska and Hawaii. International shipping is not offered.
If for any reason you are not satisfied with your purchase, you may return your unused merchandise within 30 days from date of purchase for a full refund of your product purchase price. Once we receive your return, please allow approximately 10 business days from when the product is received for your refund. Refunds will be issued to the original method of payment.
Please note that the buyer is responsible for return shipping costs. Send your package using a shipping service that provides a tracking number (FedEx or UPS). We are not responsible if there is no proof the product was delivered to us.
Step 1
Please fill out the return form included in your package. If you did not receive a Return Form, please click below to print the form and include it with your Product or Part return.
Step 2
Send your package using a shipping service that provides a tracking number (FedEx or UPS). *Please note that the buyer is responsible for return shipping costs. We are not responsible if there is no proof the product was delivered to us.
Step 3
Please send your return to the address below with the Return Form included in your package to:
Conair
Consumer Returns
7475 North Glen Harbor Blvd.
Glendale, AZ 85307